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Refund, Return & Exchange Policy 

At WearVibex, we take pride in delivering premium-quality fashion products, including shirts, t-shirts, jeans, shorts, and other apparel. Please read our Return, Refund, and Exchange Policy carefully before placing an order.


Order Cancellation Policy

Once an order has been successfully placed, it cannot be cancelled, modified, or changed.

As our order processing begins shortly after order confirmation, customers are requested to carefully review:

  • Product selection

  • Size

  • Quantity

  • Shipping address

  • Contact information

before completing checkout.

Return Policy

WearVibex generally does not accept returns for successfully delivered orders, and all standard purchases are considered final sale.

Returns will not be accepted for:

  • Change of mind

  • Incorrect size selected by the customer

  • Personal preference-related concerns

  • Minor color variations caused by screen or device display differences

  • Delivery delays caused by courier partners

  • Discounted, promotional, or sale purchases

Please review all product information carefully before placing your order.

Refund Policy

Refunds are generally not applicable for successfully delivered orders.

However, if you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery for review.

Approved resolutions may include:

  • Product replacement

  • Size exchange

  • Store credit

  • Refund (where applicable)

The final resolution will be determined by WearVibex based on verification, product availability, and the nature of the issue.

Exchange Policy

WearVibex offers size exchanges only, subject to approval and stock availability.

Exchange Eligibility

To qualify for an exchange:

  • The product must be unused

  • The product must be unwashed

  • The product must be in original condition

  • Original tags must remain attached

  • Original packaging must be intact

  • Exchange request must be submitted within 48 hours of delivery

Exchange Charges

A flat ₹100 exchange shipping and handling fee will apply to each approved exchange request.

Important Notes

  • Exchanges are subject to stock availability.

  • If the requested size is unavailable, an alternative resolution may be offered.

  • Products that fail quality inspection may not qualify for exchange.

  • Exchanges are not equivalent to returns.

Damaged, Defective, or Incorrect Product Claims

If you receive:

  • A damaged product

  • A manufacturing defect

  • An incorrect item

Please contact WearVibex within 48 hours of delivery.

Supporting Verification

To help us verify claims efficiently, customers may be asked to provide:

  • An unboxing video (strongly recommended)

  • Clear photos of the product

  • Order number

  • Additional verification if required

Providing an unboxing video helps us process claims faster and more accurately.

Claim Limitations

Claims may be declined if:

  • The product has been used

  • The product has been washed

  • The product has been altered

  • The issue is reported after an unreasonable delay

  • Sufficient verification cannot be provided

Contact Us

For assistance regarding exchanges, damaged products, refunds, or order-related concerns, please contact us:

WearVibex

Address:

G/F, 178-A, J-EXTN LET, FIRDAOS MASID,

Lakshmi Nagar, New Delhi,

East Delhi, Delhi – 110092, India

Phone / WhatsApp: +91 8791505436

Email: wearvibe02@gmail.com

Contact Page: